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Frequently Asked Questions
Is your company a manufacturer or trader?
We are an Industry & Trade company. We have our own investment in an X-ray machine factory; investing in quality factories to strengthen our product supply chain is our long-term strategy.
What certificates do you have for the products you supply?
All our products are ISO certified, 90% have CE marking, and some are FDA approved.
What is your warranty for medical equipment?
Basically 14 months after goods leave China. Our own manufactured X-ray machines come with a 24-month warranty.
What are your acceptable payment methods?
T/T in advance, West Union, MoneyGram, and L/C if required.
Can you provide OEM services?
Yes, we can. For some low-value products, a specific quantity is required for OEM customization.
What is your Minimum Order Quantity (MOQ)?
For common equipment, the MOQ is 1 piece. For consumables, the MOQ can be discussed based on the specific item.